Travis

   
Re: sad message in my inbox
mili
Posts: 3258
mili Posted Mon 26 Aug, 2013 12:24 PM Quote
Still waiting.
 
Re: sad message in my inbox
BenFilbert
Posts: 3859
BenFilbert Posted Mon 26 Aug, 2013 5:34 PM Quote
mili wrote:
Still waiting.


:( Terrible.
 
Re: sad message in my inbox
Swan269
Posts: 68
Swan269 Posted Mon 26 Aug, 2013 10:04 PM Quote
i should be getting mine within the hour, but UPS has been delivering since this morning and its now after 5p.
 
Re: sad message in my inbox
FranFlower
Posts: 712
FranFlower Posted Tue 27 Aug, 2013 3:55 PM Quote
I haven't received any message about delay either.. Beginning to get seriously annoyed.. The status now says shipped, but for the price we paid for this I expected better service...
 
Re: sad message in my inbox
BenFilbert
Posts: 3859
BenFilbert Posted Tue 27 Aug, 2013 4:25 PM Quote
I was lucky enough to have received mine a few days ago, and that was bad enough, but to still be waiting now is terrible. Sure, delays and problems happen, but to not even inform your customers of such problems is horrible service.
 
Re: sad message in my inbox
angecaddy
Posts: 10
angecaddy Posted Tue 27 Aug, 2013 11:52 PM Quote
Still no email and still not posted :-(
 
Re: sad message in my inbox
Eledh
Posts: 1104
Eledh Posted Wed 28 Aug, 2013 7:13 AM Quote
Still waiting. It says shipped on the 22nd of august, so... I don't know, but it's pissing me off. If they didn't offer the t-shirt and some other exclusive stuff I would have bought the album somewhere else.
I definitely will next time.
 
Re: sad message in my inbox
mili
Posts: 3258
mili Posted Wed 28 Aug, 2013 7:19 AM Quote
I got a parcel notification from the post office yesterday and got a little bit excited, only to find out it was a tshirt for my husband. So, still waiting.
 
Re: sad message in my inbox
Danalphabet
Posts: 7
Danalphabet Posted Wed 28 Aug, 2013 7:56 AM Quote
Finally received mine last Friday, but I feel for everyone who is still waiting.

I actually sent a polite e-mail to Topspin last week. Shockingly, I did not receive a reply. Worse customer service ever.
 
Re: sad message in my inbox
Irish_Kirsche
Posts: 5
Irish_Kirsche Posted Wed 28 Aug, 2013 12:24 PM Quote
Topspin support just keeps ignoring my requests. They have never answered my first one, so I posted another one - same result. They asked for 1 business day for a reply and that was it.
I am both pissed and upset. Worst customer support ever.
 
Re: sad message in my inbox
babbelerik
Posts: 211
babbelerik Posted Wed 28 Aug, 2013 2:19 PM Quote
My christmas is today! The signed vinyl version of Where You Stand will be my best friend forever.
 
Re: sad message in my inbox
Dypebooggep
Posts:
Dypebooggep Posted Thu 29 Aug, 2013 8:18 PM Quote
STILL WAITING SEND ME THESE GENTLEMEN MY COPY OF THE SIGNED DELUXE EDITION.
ALMOST TWO WEEKS INCREDIBLE
FAR IS SPAIN????
 
Re: sad message in my inbox
Dypebooggep
Posts:
Dypebooggep Posted Thu 29 Aug, 2013 8:29 PM Quote
that the band did not say anything?????
we all know it's not your fault, but in some way repercut prestige
not very logical
 
Re: sad message in my inbox
mili
Posts: 3258
mili Posted Thu 29 Aug, 2013 9:05 PM Quote
My parcel is finally here, hallelujah!
 
Re: sad message in my inbox
closergms1968
Posts: 115
closergms1968 Posted Fri 30 Aug, 2013 3:06 AM Quote
Waiting for 2 weeks now. I have now bought it from a record store. What a F#####G Disgrace!!!!!!
I am now demanding an explanation from topspin...........
Waits
Waits
Nothing

 
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