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PLEASE HELP ME!! I AM REALLY UPSET :-(
jaredsiden
Posts: 41
jaredsiden Posted Thu 08 Jan, 2009 5:32 AM Quote
hi everybody. hope you are all doing well. i just bought the song ballad of j smith from travis online store. first time i bought, i got a download for song to self instead so i figured i made a mistake. then i bought it again and the same thing happened. i wrote the travis store but no response! i dont like stealing from a band i love so much which is why i paid but no i feel ripped off.

can somebody please pm me a link. i think that is a resonable request since i already PAID TWICE for it.

here are the receipts as proof!! please help, PLEASE!

Travis Online Store Digital Download
order id: TRV65256

06 January 2009

Dear Mr Jared Siden

You can access your Digital Download file(s) after the release date by clicking on this link:
XXXXXX Cleared XXXXXXXX


(if you cannot click on this link please copy and paste the whole link into your browser address bar)

If you encounter any difficulties accessing your download file(s) please contact us on the details below.

Kind Regards
Travis Online Store

Trinity Street Direct
St Georges House
Cape Road
Warwick
CV34 5DJ
England

Tel: +44(0)8445 670 658
Email: travis@tsdshop.com


and....

Travis Online Store Payment Confirmation and VAT Receipt

Thank you for shopping with Travis Online Store at travis.trinitystreetdirect.com
Your payment has been received and your order is being processed.
Order Date: 06 January 2009 Time: 13:52:09

For your records, your order details are included here.

The item(s) you have ordered:

Product Name Colour Size Qty Price Exc VAT VAT Amount Price Inc VAT
The Ballad Of J Smith n/a Download 1
£0.79 £0.00 £0.79

Items Subtotal £0.79 £0.00 £0.79
Postage £0.00 £0.00 £0.00
Grand Total £0.79 £0.00 £0.79

Order No: 65257
Customer: Mr Jared Siden
Customer No: 1338
WorldPay Transaction ID: 1489739317
_________________________________________________________



If you have any questions about your order, please do not hesitate to contact us.

Regards,

Travis Online Store Customer Services

Trinity Street Operate Customer Services

Trinity Street Direct
St Georges House
Cape Road
Warwick
CV34 5DJ
England

Tel: +44(0)8445 670 658
Email: travis@tsdshop.com




 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
jaredsiden
Posts: 41
jaredsiden Posted Thu 08 Jan, 2009 5:35 AM Quote
if i wasnt clear in the post above, i am looking for ballad to j smith please.
 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
BenFilbert
Posts: 3859
BenFilbert Posted Thu 08 Jan, 2009 6:14 AM Quote
There is a mix up. Plenty of people have had this problem. There are people sending it around so don't worry about not getting it. You'll get it. :)
 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
jaredsiden
Posts: 41
jaredsiden Posted Thu 08 Jan, 2009 2:35 PM Quote
OK, but I put this port up 12 hours ago and nobody will send it to me. Please pm me with a link, please.
 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
TheBoyWithAName
Posts: 4822
TheBoyWithAName Posted Thu 08 Jan, 2009 2:48 PM Quote
I can send you the song if that's what you want?
In that case, PM me your e-mail adress =)

Or do you want somebody to fix the link from the store?
I think you'll have to get in touch with who ever's in charge of the Travis Online Store to get some kind of compensation. Perhaps Travis Web Team can help you?
 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
Typing to Reach You
Posts: 1667
Typing to Reach You Posted Thu 08 Jan, 2009 2:48 PM Quote
I don't think the subject of this thread really warrants the catastrophic-sounding thread topic lol.

You'll get it eventually don't worry. I'd give it you myself only it has that annoying itunes protection thing on it... does anyone know how to get rid of that by the way?
 
Re: PLEASE HELP ME!! I AM REALLY UPSET :-(
BenFilbert
Posts: 3859
BenFilbert Posted Thu 08 Jan, 2009 3:23 PM Quote
jaredsiden wrote:
OK, but I put this port up 12 hours ago and nobody will send it to me. Please pm me with a link, please.


There is a topic called 'If anyone wants The Ballad Of J Smith I'll send it to you" and the songs been flying round the Internet. If you don't have it in 7 hours time, PM me your email and I'll send. I'll be on the computer then.
 
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